Accessibility statement

Accessibility statement for Wilma web service

This accessibility statement explains how well Wilma complies with the Act on the Provision of Digital Services, what shortcomings there are in the accessibility of the website and how you can give us feedback on accessibility problems.

Visma Enterprise Oy is responsible for this online service. We want as many users as possible to be able to access our digital services. We take accessibility into account in the development of digital services.

How accessible is the website?

This online service largely meets the A and AA level accessibility criteria required by law (WCAG criteria 2.1). The online service has some shortcomings in accessibility, which are described in more detail below.

Did you notice any gaps in accessibility?

We are constantly striving to improve the accessibility of the online service. If you observe any issues that are not described on this page, please let us know and we will do our best to fix any shortcomings. We will respond to requests and comments as soon as possible, but no later than within two weeks.

You can contact us by sending an email to saavutettavuus(at)visma.com.

Accessibility monitoring

The Regional State Administrative Agency for Southern Finland monitors the implementation of accessibility requirements. If you are not satisfied with the response you have received or you do not receive a response at all within two weeks, you can give feedback to the Regional State Administrative Agency for Southern Finland. The website of the Regional State Administrative Agency for Southern Finland provides detailed information on how to file a complaint and how the matter will be processed.

Regional State Administrative Agency for Southern Finland
Accessibility Monitoring Unit
Accessibility Requirements online service (in Finnish and Swedish)
saavutettavuus(at)avi.fi
Telephone (switchboard) +358 295 016 000

More detailed information on technical accessibility

The online service is not yet fully accessible.

Content or features that are not yet accessible

Website has some inaccurate link texts. (WCAG 2.4.4)
Some parts of the text instruct the user to look for information in a certain direction (e.g. left). (WCAG 1.3.3)
Contrasts between some of the colours are too low. (WCAG 1.4.3)
User has difficulties in locating themselves in the web service because the user gets no information about e.g which tab is open. Tabs are also not coded as tabs but as links which is very confusing. (WCAG 4.1.2)
Web service contains buttons which are not named. (WCAG 4.1.2)
Web service does not have meaningful reading sequence in all pages because information can be found both before and after main heading. Also, focus order is illogical in some parts. (WCAG 1.3.2, WCAG 2.4.3)
Forms are not accessible because they are placed in tables and their fields have not been labelled correctly. Information about required fields is not placed in labels. Forms also have separate pop-up dialogs which contain additional information but are not accessible by assistive technologies. (WCAG 1.3.1, WCAG 3.3.2)
Not all page titles are descriptive. (WCAG 2.4.2)
Some tables are not interpreted correctly by assistive technologies. E.g. cells are read in wrong order or multiple times. (WCAG 1.3.1)
Some forms have a keyboard trap. Some elements are not accessible by keyboard (e.g additional information in forms). (WCAG 2.1.1, WCAG 2.1.2)
Status messages (e.g when accepting an event, when marking a message unread) are not read by assistive technologies. (WCAG 4.1.3)

An effort will be made to correct the shortcomings listed in this statement during 2021.

How have we tested accessibility?

The observations in this accessibility statement are based on a third party assessment of whether the online service meets legal requirements.

Website was published on 2001.

This statement was prepared on 23 September 2020.

The statement was last updated on 9 October 2020.

Act on the Provision of Digital Services (306/2019) (In Finnish and Swedish)

Accessibility Requirements website (in Finnish and Swedish)

Accessibility statement for Wilma mobile application

This accessibility statement explains how well Wilma complies with the Act on the Provision of Digital Services, what shortcomings there are in the accessibility of the mobile application and how you can give us feedback on accessibility problems.

Visma Enterprise Oy is responsible for this application. We want as many users as possible to be able to access our digital services. We take accessibility into account in the development of digital services.

How accessible is the mobile application?

This application largely meets the A and AA level accessibility criteria required by law (WCAG criteria 2.1). The application has some shortcomings in accessibility, which are described in more detail below.

Did you notice any gaps in accessibility?

We are constantly striving to improve the accessibility of the mobile application. If you observe any issues that are not described on this page, please let us know and we will do our best to fix any shortcomings. We will respond to requests and comments as soon as possible, but no later than within two weeks.

You can contact us by sending an email to saavutettavuus(at)visma.com.

Accessibility monitoring

More detailed information on technical accessibility

The mobile application is not yet fully accessible.

Content or features that are not yet accessible

The contrast between some of the colours used in the application is too low. (WCAG 1.4.3, WCAG 1.4.11)
Moving forward and backward logically is not possible by swiping. (WCAG 1.3.2, WCAG 2.4.3)
Not all content is visible all the time and the screen needs to be swiped in order to access the content. Users using assistive technologies cannot do this. (WCAG 2.5.1)
Some of the buttons in the application are not named properly. (WCAG 4.1.2)
Some messages the assistive technology receives are not true (e.g. item selected even though it is not). Some feedback is not read for users. (WCAG 4.1.3, WCAG 4.1.2)
Some form fields are missing a label and some labels are read wrong. (WCAG 3.3.2)
In some parts of the application there is no meaningful reading sequence as all content is read on one row without breaks. (WCAG 1.3.2)

An effort will be made to correct the shortcomings listed in this statement during 2021.

How have we tested accessibility?

The observations in this accessibility statement are based on a third party assessment of whether the mobile application meets legal requirements.

The mobile application was published on on 2017.

This statement was prepared on 23 September 2020.

The statement was last updated on 9 October 2020.

Act on the Provision of Digital Services (306/2019) (In Finnish and Swedish)

Accessibility Requirements website (in Finnish and Swedish)